How to Withdraw from a Voya Retirement Plan

Nearly 40% of workers admit they’ve tapped a workplace account early during a cash crunch. That one fact shows how common it is to consider pulling money before the usual age milestones.

Accessing those funds is rarely simple. Rules vary by plan type, by your age, and by whether your reason meets federal hardship standards. Some plans never allow hardship withdrawals at all.

You should expect potential costs: ordinary income tax and, often, a 10% IRS penalty if you take funds before the age threshold. Early withdrawals also cut future compounding and can pause new contributions, which risks missing employer match dollars that grow your savings.

This guide previews key steps: read your plan documents, confirm hardship eligibility, compare other options, and gather correct information so you protect the money retirement savings you’ve built. For related guidance on timing and income strategies, see maximizing benefit timing.

Key Takeaways

  • Understand your specific account rules before you act.
  • Early access can trigger tax and penalty costs.
  • Hardship distributions require narrow, documented reasons.
  • Removing funds now reduces long-term compounding.
  • Check whether withdrawals temporarily block new contributions.

Understand Your Withdrawal Options Before You Tap Your Retirement Account

A distraught individual sits hunched over financial documents, the weight of retirement account hardship evident in their posture. The scene is captured in a softly-lit, contemplative atmosphere, conveying the gravity and personal struggle involved in navigating the withdrawal process. The background is a muted, neutral palette, placing the subject in sharp focus. Textures and details in the documents, clothing, and surroundings add depth and realism to the composition. The overall mood is one of concern and uncertainty, reflecting the difficult decisions faced when tapping into hard-earned retirement savings.

Before you tap account funds, take time to learn which choices you can actually use. Review your account documents to see what options are allowed and how quickly requests move. This helps prevent costly mistakes and gives you clear information before you act.

Hardship withdrawals and when they apply

Hardship rules are narrow and set by law, not by personal preference. Typical qualifying reasons include unreimbursed medical bills, certain tuition costs, funeral expenses, and payments to avoid foreclosure or eviction. Costs tied to a primary residence, like a down payment or urgent repairs, may also qualify.

You usually can only take what is needed to address the hardship plus applicable taxes and penalties. Some retirement plans may suspend new contributions for a period after a hardship distribution, which can cost lost employer match or credit.

Unforeseeable emergency standard for certain 457 plans

Governmental 457 accounts use an unforeseeable emergency standard. This can cover serious illness, casualty losses from disasters, or other extraordinary events beyond your control. Your employer and the plan administrator decide eligibility and will tell you what documentation and timeframes apply.

Evaluate options before you act — age and tax rules still affect any distribution and can change how much money you keep.

For alternatives and tax-saving ideas, see top Roth IRA providers.

withdrawing from voya retirement plan: Step-by-step process and eligibility

A serene scene of a person's hand interacting with a digital interface to withdraw funds from a retirement account. The foreground shows the hand carefully navigating a sleek, minimalist user interface on a tablet or smartphone screen, with options to select the account, amount, and confirm the transaction. The middle ground features a modern, well-designed desk setup with a laptop, pen, and other office accessories, creating a sense of a professional, organized environment. The background depicts a warm, natural lighting, suggesting a comfortable, productive workspace. The overall mood is one of confidence, control, and a smooth, stress-free financial transaction.

Begin with a clear check of your account type, service status, and eligibility for hardship access. If you are still employed, rules may differ compared to someone who left service. Knowing the account and employer rules saves time and prevents surprises.

Confirm account type and employer rules

Ask HR or the administrator which features your account allows and whether hardship distributions are an option. Get written information that shows what qualifies and any limits on the amount.

Qualifying reasons and required documentation

Typical qualifying reasons include unreimbursed medical bills, tuition, funeral costs, eviction or foreclosure prevention, and certain primary residence needs like urgent repairs.

Collect invoices, tuition statements, eviction or foreclosure notices, and contractor estimates before you submit a request. Documentation must show the exact amount you need.

How to initiate and timing

Requests usually start through your employer, the plan service center, or the online recordkeeping portal used by the account. Be ready to provide personal information, the reason, and the requested amount.

Ask about processing time, tax withholding, and whether contributions will be suspended for a period after the distribution. Some accounts historically paused contributions for about six months, which can affect your future contributions and employer match.

“Document every step and keep copies of submissions and decisions so you can respond quickly if more information is requested.”

For alternatives and savings ideas, consider reading about top IRA accounts for beginners.

Taxes, penalties, and required minimum distribution rules

A neatly organized spreadsheet with tax rules for withdrawing from a Voya retirement account, illuminated by warm, soft lighting and captured at a slight angle. The foreground features a calculator, a pen, and a pair of reading glasses, conveying a sense of financial planning and attention to detail. The middle ground showcases the spreadsheet, its columns and rows clearly visible, outlining the various tax implications, penalties, and required minimum distribution guidelines. The background subtly blurs, creating a sense of depth and focus on the critical financial information. The overall atmosphere is one of diligence, responsibility, and careful consideration of the complex tax landscape surrounding retirement account withdrawals.

Before you request money, understand how the IRS and your recordkeeper will tax and report that payment. Most distributions are taxed as ordinary income, so the withdrawal adds to your taxable income for the year.

Income tax and the early withdrawal penalty

If you take funds before age 59½, many accounts add a 10% early penalty on top of the income tax due. That penalty increases the real cost of accessing cash early.

Federal withholding on direct payments

When a distribution is paid directly to you rather than rolled over, the administrator typically withholds 20% for federal tax. Qualified rollovers avoid this withholding and keep the full amount working for you.

Required minimum distribution at age 73

The IRS generally requires a required minimum distribution starting at age 73 if you are no longer employed and the account doesn’t allow a delay. Missing the minimum distribution can trigger heavy penalties.

Roth IRA differences

Roth IRA contributions can usually be withdrawn tax- and penalty-free. However, early removal of earnings may create income tax and a 10% penalty unless an exception applies.

“Confirm how payments will be coded on tax forms to avoid surprises when you file.”

How withdrawals affect your retirement balance, investments, and employer match

An early distribution cuts principal and interrupts the steady compounding that builds wealth. That immediate drop in your account reduces the base that produces future investment returns.

Lost compounding and reduced future earnings

When you remove money, the remaining balance has less capital to grow. Small shortfalls today lead to much lower investment gains over decades.

Example: missing a decade of compounded returns on a withdrawn dollar often costs far more than the cash you took.

Missed matching contributions and stopped contributions

Many employers pause contributions after hardship events. That pause can mean lost matching contributions—free money that would boost savings and account growth.

Every dollar not contributed and matched reduces the pool that generates earnings and weakens long‑term retirement security.

  • Weigh alternatives that preserve compounding before you tap the account.
  • Plan to restart contributions promptly if you must take money.
  • Revisit asset allocation after a withdrawal to keep risk aligned with your timeline.
ActionImmediate effectImpact on accountWhen to consider
Take distributionGet cash nowLower balance, less compoundingLast resort
Use Roth IRA contributionsAccess contribution basis tax-freePreserve account investment growthGood short-term option
Home equity line of creditBorrow against home valueKeep retirement funds investedConsider if rates and fees are reasonable

Before acting, compare these options and review your numbers. If you want help choosing the best 401(k) alternative, see top 401k plans for context on savings features and matching contributions.

“If you must remove funds, document the decision and map a restart schedule so you can recapture match and rebuild compounding.”

If you’ve left your job or are still employed: choosing the right option

Deciding what to do with an account after a job change affects taxes, future income, and service credit. Start by listing each available option and how it changes your long-term balance. Small choices now can shape future benefits and required minimum distribution timing.

Separated from service — common choices

If you’ve separated from service, you can usually leave assets in the account, roll them to an IRA or another employer account, retire if eligible, or withdraw the account balance and close the position. Each option has tax and timing consequences.

Still employed — hardship and unforeseeable emergency rules

If you are still employed, hardship or unforeseeable emergency withdrawals may be available depending on the account type. These withdrawals are typically limited to the amount needed and may pause contributions or affect employer matching.

Vesting, service credit, and cashing out vs. keeping benefits

Check vesting rules before you cash out. Some public systems require you to take the full amount and forfeit a pension if you withdraw, while others let vested members keep pension rights even after taking investment contributions.

If you later return to covered employment, many systems let you repay withdrawn amounts with interest to restore service credit and improve future pension calculations.

Recordkeeper update and practical steps

As of July 1, 2025, Voya began servicing certain public accounts such as MSRS. Watch for confirmation notices and follow updated access instructions. Keep contact and beneficiary information current so you don’t miss deadlines or required minimum notices.

SituationCommon optionTax / income effectWhen to choose
Leave assets in accountKeep investments workingDefers tax until distributionWhen you want to preserve growth
Direct rollover to IRAPreserve tax deferralNo immediate income or withholdingTo avoid immediate tax and penalties
Cash distributionTake money nowCreates taxable income; possible 10% penaltyLast-resort liquidity needs
Return to covered serviceRepay to restore creditImproves future pension calculationIf you plan to regain service credit

Compare options by tax, timing, and future income effects and consider rolling funds to a roth ira or an IRA to preserve tax advantages. For terms and conditions that may affect your choice, check the terms and conditions.

Conclusion

A well‑informed choice now can preserve earnings and avoid unnecessary taxes later. Confirm your account rules, gather documents, and compare every option before you move money.

Consider the full tax picture: distributions usually count as income and may trigger a penalty if taken before age 59½. A direct payment often has withholding; rollovers can defer income tax and keep investments working.

Weigh short‑term needs against long‑term balance and lost contributions. If you must withdraw funds, document the amount and how payments and withholding will be handled, and plan to rebuild contributions and match.

Explore alternatives such as using a Roth IRA contribution basis or other options, and contact your employer or a professional if you need help. For related strategies, see cryptocurrency IRA options.

FAQ

What are the main options before tapping a Voya retirement account?

You can leave funds where they are, roll them into an IRA or another employer plan, take a distribution if eligible, or request a hardship or unforeseeable emergency withdrawal when your plan permits. Evaluate tax consequences, employer matching rules, and the impact on long-term savings before choosing.

When do hardship withdrawals apply and what counts as a qualifying reason?

Hardship withdrawals are for immediate, heavy financial needs. Typical qualifying reasons include medical expenses, tuition and related fees, funeral costs, preventing foreclosure or eviction, and certain primary residence repairs or down payments. Your employer’s rules and plan document determine exact eligibility.

What is the unforeseeable emergency standard for some 457 plans?

Certain 457 plans allow distributions for unforeseeable emergencies—events beyond your control causing severe financial hardship. The plan administrator reviews circumstances and documentation to decide if the event meets the standard under plan rules and IRS guidance.

How do I confirm plan type, employer rules, and whether hardship options are available?

Review your plan’s summary plan description or contact your employer’s benefits office or the plan administrator. The recordkeeper portal also lists plan type, distribution features, and forms you must complete to request a withdrawal or hardship distribution.

What documentation might I need to provide for a hardship or emergency distribution?

Expect to submit invoices, bills, eviction or foreclosure notices, school billing statements, medical statements, or other proof showing the expense and why you need the funds now. The plan administrator will specify required documents.

How do I initiate a distribution request or roll over funds?

Contact your employer’s benefits office, the plan administrator, or the Voya recordkeeping portal to start the process. You’ll complete distribution or rollover forms, provide ID and documentation, and choose direct rollover or payment options.

Will taking a payout suspend new contributions or affect payroll deductions?

Some plans may suspend new contributions or limit future elective deferrals after certain distributions. Check your employer’s rules and ask the recordkeeper whether a withdrawal triggers any contribution suspension.

How are distributions taxed and are there penalties for early withdrawal?

Distributions are generally subject to ordinary income tax. If you take funds before age 59½, you may face a 10% early withdrawal penalty unless an exception applies. Rollovers to IRAs or other qualified plans can avoid immediate taxation.

Is there mandatory federal withholding on distributions?

A direct cash payment to you may trigger mandatory 20% federal withholding on eligible distributions. Qualified rollovers to another plan or IRA are not subject to that mandatory withholding when completed as a trustee-to-trustee transfer.

When must I take required minimum distributions (RMDs)?

If you’re no longer employed and subject to RMD rules, required minimum distributions typically begin at age 73. Specific timing can depend on plan type and whether you remain employed by the sponsoring employer.

How do Roth IRAs differ when withdrawing contributions and earnings?

Roth IRA contributions can usually be withdrawn tax- and penalty-free at any time. Earnings withdrawn before meeting the five-year rule or before age 59½ may be subject to income tax and a 10% penalty unless an exception applies.

How will taking money now affect my future balance and investment growth?

Removing funds reduces account balance, interrupts compounding, and can lower future investment earnings. You may also miss employer matching contributions on amounts not contributed. Consider long-term impact before cashing out.

What alternatives should I consider before taking a distribution?

Consider borrowing from a personal line of credit, accessing Roth IRA contributions if available, taking a plan loan (if your plan allows), or using a home equity line of credit. Compare costs, tax impacts, and effect on retirement goals.

If I leave my job, what are my typical choices for the account balance?

After separation you can often leave funds in the plan, roll them to an IRA or new employer plan, take a distribution if eligible, or start retirement if plan rules allow. Consider fees, investment choices, and RMD timing when deciding.

If I’m still employed, when might hardship or emergency options apply?

While working, you may access hardship or unforeseeable emergency distributions only if the plan permits and you meet the strict criteria. Employer-sponsored loans might also be an option if allowed by the plan.

How do vesting and service credit affect cashing out versus preserving benefits?

Vesting determines how much of employer contributions you own. If you cash out early and aren’t fully vested, you may forfeit part of the employer match. Service credit can affect retirement eligibility and benefit calculations in public and defined-benefit plans.

Has Voya changed which public plans it services recently?

Recordkeeper updates occur periodically. For example, Voya began servicing certain public plans such as the Minnesota State Retirement System (MSRS) on July 1, 2025. Confirm your plan’s recordkeeper and transfer timelines with your employer.